20
Days to Launch
Target: May 19
53
Total Tasks
Across 6 initiatives
10
Blocked
Needs immediate action
14
In Progress
24 in intake / backlog
5
Done
9% complete
Task Burndown
20-day sprint · Apr 29 → May 19 · Ideal vs. Actual
Ideal
Actual
Projected
By Initiative
Task status breakdown
Risk Summary
● High Risk
10
Tasks Blocked
Active blockers across Agent, Content, Launch, Technical, Procedural, and OKR initiatives. Several due within 7 days.
▲ Medium Risk
50
Agents vs. 54–64 Needed
Headcount gap of 4–14 agents. Recalc at 10% attrition in progress. Week 1 voicemail/chat thresholds as mitigation.
▲ Medium Risk
6
Eng Bugs Unresolved
3 open, 2 in progress. Wi-Fi backhaul and GNSS latency expected pre-launch. Firmware LED TBD.
53 tasks · 6 initiatives
Ultra Agent Readiness
21%
4 Blocked
3 In Prog
5 Intake
Blocked
Ultra 101 training delivery
Blocked
Admin & systems training
Blocked
Tech training
Blocked
Escalation Slack channel & macros
In Progress
Ultra activation issues
In Progress
Product taxonomy
In Progress
Comms plan awareness
Intake
Crash course Ultra
Intake
Soft skills training
Intake
FAQs for product guide
Intake
Appeasement & retention training
Intake
Post-launch training plan
No matching tasks
Ultra Content Readiness
39%
1 Blocked
6 In Prog
3 Intake
1 Backlog
3 Done
Blocked
Diagnostic tooling docs
In Progress
Transferring Ultra outline
In Progress
Expected behavior definitions
In Progress
Ultra lost pet ticket process
In Progress
EKB: New articles
In Progress
IKB: Updated articles
In Progress
Pre-sales comms strategy
Intake
Content hierarchy updates
Intake
EKB: Updated articles
Intake
Macros
Backlog
Ultra callback support IKB
Done
IKB: New articles
Done
Rollout plan awareness
Done
Ultra SKUs
No matching tasks
Ultra Launch Readiness
0%
1 Blocked
2 Intake
2 Backlog
Ultra Procedural Readiness
20%
1 Blocked
3 Intake
1 Done
Ultra Technical Readiness
17%
1 Blocked
1 In Prog
5 Intake
1 Backlog
1 Done
Blocked
Ultra product transfer AOP
In Progress
Ultra activation AOP
Intake
CSV pull — standalone Ultra accounts
Intake
Decagon tool updates
Intake
Decagon escalation paths
Intake
Update contact sub-reasons
Intake
Update product transfer article
Backlog
Ultra knowledge deflection testing
Done
Decagon readiness (AOPs, snippets)
No matching tasks
OKR Cross-Initiative
25%
2 Blocked
4 In Prog
1 Intake
1 Backlog
Blocked
Decagon pet swap AOP
Blocked
Manual reset & power IKB
In Progress
CX operations prepared for Ultra
In Progress
Ultra appeasement strategy
In Progress
Free trial / Ultra interaction
In Progress
Ultra pre-order cancellation flow
Intake
RMA options for Ultra
Backlog
Fi device temp IKB
No matching tasks